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Product-Led Growth Package

Get the foundational services to ensure your business is up and running online.
Pricing:
Monthly
$49.90
The killer combination for what your business needs to succeed.

Get insight into what the online community is saying about you—monitor customer reviews and get notifications whenever your business is mentioned on the web. Schedule posts on multiple social channels and generate a following for your business, all from a single interface. Finally, gather customer feedback and experiences to boost online star power and drive more business.
Reputation Management 
Express
Customer Voice
Express
Listing Builder
Social Marketing
Express
Today, the online reputation of your business is defined by your customers.

Reviews, accurate business information, and social media activity impacts your reputation and whether a consumer decides to do business with you. You need a way to manage all of these factors in a scalable way. We can help!

Monitor what people are saying about you online and improve your visibility in local search. See how you stack up against the competition, stay in the know with automated alerts and get progress reports to see how your reputation has improved.

Take control of your online reputation today!
Manage your online reputation from one place: Compile reviews from dozens of sites so you can easily see what’s being said about your business online. Plus, use competitive benchmarking to see how you stack up to the competition.
Show up where people are looking: Improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.
Hear what customers are saying all over the web: Monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.
Stay informed with automated reports and alerts: Executive reports break down how your business is faring in online conversations and helps you understand what to do. Alerts are also sent every time new information is found.
ROI Calculator—Using Average Sale and Close Rate data collected from each unique user, a precise ROI can be calculated for your Google Ads and Facebook Ads campaigns.

Executive Report Integration—View reporting for advertising, along with your other products, right in Business Center. Now you can see what's happening across all digital marketing channels in one place.

Live ad reporting—Real time reporting for your Google Ads and Facebook Ads campaigns.
Online reviews are critical to the success of a local business. In fact, nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 3-5 stars. Smart business owners are getting serious about soliciting feedback, but asking customers for reviews can be time-consuming.

We offer a business tool that does the heavy lifting for you, so you can gather customer experiences to boost online star power and drive more business. Win the trust of new customers, collect valuable feedback, and show up where people are looking.

Unlock a powerful feedback tool that will have you seeing stars!
Use your happy customers to win new customers: Leverage the voice of your brand champions to improve online word-of-mouth. Invite existing customers to share their experiences online so new customers know they can trust you.
Collect feedback to better your business: Ensure you’re giving customers what they want and expect. Invite them to share their experiences and put their valuable feedback to work.
Build a targeted presence across popular review sites: Make sure your business reviews show up where your customers spend the most time. Focus on collecting feedback on the review sites that impact your business.
Help your business shine in local search: Maximize the SEO benefits of positive customer experiences. Gathering authentic reviews will help you show up in search so new customers can find you.
Reach customers wherever they are: Customer Voice gives you the flexibility to request reviews on the medium that works best for your customers—either text message or email.

FAQs

Why do customer reviews matter?

Consumers often search online for a local business with recent reviews and an average review rating of at least four stars. If a business doesn’t fall into that category, there’s a good chance they’re losing potential customers to competitors. To avoid losing sales, it’s important to continuously generate positive reviews while managing the negative ones.

Why is it important to continuously generate new reviews?

For local businesses, having a steady stream of recent reviews is crucial. 73% of consumers say reviews written more than 3 months ago aren’t relevant anymore. Customers want to see reviews that relate to the business as it is today.

How many SMS requests can be sent per day?

Due to mobile service provider standards the daily limit of SMS requests is 150. When you are sending a large number of SMS requests per day, this helps prevent your number from being flagged as a spam account.

Why was my SMS request “dropped” and what should I do?

A dropped SMS request can be due to several reasons. Click on the tooltip next to the status to see a possible reason why the request was not able to send. Most likely it’s due to:

The phone number is a landline and is unable to receive text messages.

The number has blocked receiving messages from unknown numbers.

The phone associated with this number is turned off or unavailable.

The number you’re trying to send to may no longer exist.

And occasionally an SMS message will not be delivered due to being flagged by the mobile carrier or an unknown error. This can happen because of spam filtering by the service provider. In this case you can wait a moment and try to send the message again.

Get found. Generate traffic. Grow revenue.

Establish accurate business listings and rank higher in search engines results, such as Google. Get started for free, and then optionally upgrade to Packed to powerful presence management tools—Listing Distribution and Listing Sync Pro—this is the most comprehensive business listing solution on the market.
Listing Sync: Quickly establish accurate business information on Google My Business, Facebook, Instagram, and Twitter for no additional charge. Own your business listings and keep your customers up-to-date.
Google My Business Insights: Understand how your business is performing on Google Search and Maps. Google Insights in Listing Builder provides a valuable glimpse into your customer's activities.

FAQs

Why is a strong presence important for a local business like me?

A strong online presence is the first step toward success. Your customers and prospects need to be able to find you, both online and in the street. Ask yourself this, when was the last time you went out to eat at a new restaurant or planned to go see a new movie and did not look it up online first? Chances are, you did some research beforehand and it's extremely likely that your customers are doing the same. When customers and prospects look you up online, make sure they can find you and that the information they come across is correct.

Why is it important for local business like me to have a mobile optimized listing?

For SEO, priority is given to good customer experience on mobile devices. Consumers will use mobile devices to find desired goods or services and will generally begin these searches with a category or brand search. For example, a brand search is “Joe’s Pizza in Denver” and a category search is “Pizza in Denver”. (Note: On a mobile device the “in Denver” often does not need to be explicit.) In the case of a category search, the user has intent to purchase something in a category but has not decided or does not care about the brand. In these searches, the user’s intent is generally heavily skewed toward proximity and location. So search engines generally deliver the closest locations and it is therefore important that location information is crawlable, is displayed on each page, and is in meta-data and keywords.
Social media is hard to do on your own. You need to come up with a nonstop stream of relevant content and engage with customers across all social channels, every single day.

We help by giving your business one place to stay social. Generate leads, schedule ready-to-publish content, and communicate with your followers all from one place. Finally, a tool that makes managing social media simple.
Post everywhere from one place: Publish and schedule posts for all your social accounts including Facebook, Instagram, Google My Business, Twitter, and LinkedIn.
Engage your followers: Connecting with your followers is simple. Respond to customers, share ready-to-post content, and build stronger social relationships with your followers.
Generate social leads: Discover new leads on Twitter and engage them with the click of a button!
Mobile-friendly: Use on any device, any time—this means you can post and respond in the moment, and never miss a beat.

FAQs

How can social media help me generate leads?

It's easy! By setting up a list of searches, you can find customers in your area and start an immediate conversation. Here are 3 easy steps. First, find words and phrases that relate to your products or services. If you’re a locksmith, try “locked keys in car”. Next, respond to the relevant search results by starting a conversation or making the person an offer. And finally, seal the deal and fulfill your end of the bargain. The system will automatically record all conversations for future viewing.

What's social media's role in customer service?

Companies know that customer service is important, but a lot of businesses still haven’t formed a specific strategy for addressing online concerns and building social relationships. With 89% of U.S. consumers saying that they’ve gone to a competitor after a poor customer service experience, it’s clear that a business’s ability to listen to complaints and provide solutions is linked to its success.

How are social audiences built?

Did you know that 90% of small businesses have Facebook pages, but that almost one third of them have less than thirty-two fans? Building an engaged audience can be difficult, and for many local businesses it’s the reason why they quit updating their pages long ago.In order to create a successful following on social media, every post needs to have value. This means posting timely, relevant, and engaging content.

What are the top features?

Post calendar―Effectively manage and schedule posts using a convenient calendar view
Mobile-friendly—Fully mobile responsive so you can work how you want
Analytics—Rich engagement statistics on your social posts
Lead finder—Configure keyword searches and geo targeting to find and engage with your target audience
Ready-to-post content library—Use your favorite RSS feeds to discover great content to use in your social media marketing
All-in-one composer—Post to Facebook, Instagram, Twitter, Google My Business, Google+, and LinkedIn
Direct Instagram scheduling―Plan Instagram posts in advance and then sit back as they are published automatically
Google Posts support―Promote your clients’ upcoming events, make special announcements, share timely offers and more
Configurable notifications―Get notifications on new leads, customer replies and more
Customer engagement―Get an aggregate view of all customer posts and respond to them directly
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United States
Sales: (844) 386-4678

Support: (844) 386-4678
Sales:
sales@froggyhosting.com

Support:
support@froggyhosting.com
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